Refund & Return Policy

Last updated: 25 August 2026

1. Our Promise

Your happiness with your saree matters to us. If something isn't right, contact us within the window below and we'll do our best to help.

2. Return & Exchange Window

Return or exchange requests must be made within 3 days of delivery. Please reach out to us on WhatsApp or phone before shipping anything back.

3. Eligibility for Return / Exchange

Returns or exchanges are accepted if:

• The saree is unused, unwashed, and undamaged
• Tags and original packaging are intact
• The return is reported within the window period

4. Damaged or Incorrect Orders

If you receive a damaged item or the wrong saree, contact us immediately. We will arrange a replacement or refund at no extra cost.

5. Handloom & Made-to-Order Items

Made-to-order, custom, and bridal sarees that are specially prepared for you may not be eligible for return or exchange unless they are damaged or incorrect. Please confirm with us before ordering.

6. Refunds

Once an approved return is received and inspected, refunds are processed within 5–7 business days. Refunds are returned via the original payment method or as agreed with you.

7. Return Shipping

The customer is responsible for return shipping costs unless the return is due to a defect or an error on our part.

8. How to Request a Return

Contact us at +91 80131 08302 or via WhatsApp with your order details and a photo if applicable. We will guide you through the process.